Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
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Embracing change
Change is inevitable yet navigating it can be one of life’s greatest challenges. Why do we resist it and how can we embrace it? In this session, we explore the psychology behind change, including cognitive and emotional responses, and strategies to move from resistance to acceptance. Plus, it will offer insights to better understand reactions to change and develop healthier coping mechanisms.
How to be your own therapist
Modern life is a minefield for stress. Whether it’s juggling work, relationships or money, we often struggle to make time for ourselves and can find ourselves stuck in a rut with bad habits or worries. In this session, Owen O’Kane reveals how simple and short techniques throughout the day can form healthier perspectives and let you ditch harmful thought patterns.
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.