Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
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Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Top tips to support your teen with social media
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.