Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
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The power of decluttering
Professional Organiser and Declutterer, Jenn Jordan, explores strategies to get your living space into shape. You’ll learn about the link between clutter and mental health, how a professional organiser may set about creating a plan for your home, and how to handle emotional attachment to objects you may not want to part with. There will be tips for people who have a natural inclination to hoard and those who feel overwhelmed by starting the process of de-cluttering.
An introduction to emotional resilience
In this short video, we explore what emotional resilience really means and why it's a crucial skill for navigating life's ups and downs. You'll learn about common obstacles that can weaken resilience and discover practical strategies to build it up - so you can bounce back stronger from stress, setbacks and challenges. Whether you're looking to support your own growth or help others, this video offers a clear and empowering starting point.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.