Highly experienced clinical psychologist, Dr Sam Akbar, draws from her own professional expertise to offer sensitive and realistic guidance to feel calmer, less stressed, and more resilient to life’s challenges.
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Understanding post-traumatic stress disorder (PTSD)
Neil Greenberg explains what PTSD is and how rail organisations can minimise its risk. He also interviews Michael Setchell, a former train driver, who experienced traumatic events at work, resulting in a PTSD diagnosis.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Stress testing – is it the answer to workplace wellbeing?
A certain amount of stress can be helpful, but too much is harmful. That’s why Emma Dymond – who’s passionate about her team’s wellbeing – has launched a trial of home blood tests that check levels of the stress hormone cortisol. Hear all about the trial here.