Feelings of self-doubt in the workplace are very common, particularly amongst those of us who set high standards for ourselves. In this session, Vicki Marinker helps you recognise, understand, and overcome imposter syndrome. We look at how imposter syndrome rears its ugly head at work as perfectionism, or fear of failure, and how it can prevent us from fulfilling our potential. The good news is that once you recognise and understand what triggers your self-doubt, you can put in place strategies to overcome it.
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Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.

Striking a balance: the work/life conundrum
Achieving work-life balance involves flexible work policies and self-management strategies to reduce stress and enhance satisfaction. It's not about a 50/50 split but feeling fulfilled in both your professional and personal lives. While company policies may be out of our immediate control, we can take personal actions to improve our overall satisfaction.

Stress testing – is it the answer to workplace wellbeing?
A certain amount of stress can be helpful, but too much is harmful. That’s why Emma Dymond – who’s passionate about her team’s wellbeing – has launched a trial of home blood tests that check levels of the stress hormone cortisol. Hear all about the trial here.