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Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

 
5-Minute Wellbeing - Taming anxiety5-Minute Wellbeing - How to be a better listenListen: Conflict skills podcast

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Keeping children safe online

This session provides parents & carers with a window into the current popular technologies and how children use them. Demonstrating the massive positives and potential pitfalls, the session provides parents with advice, coping strategies and resources to help them understand and engage with their child’s online lives. 

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Relationships

Welcome to Rail Wellbeing Live 2024

Our 2024 opening session focusses on mental wellbeing. We discuss the critical issues rail workers face in these uncertain times. Life post-covid seems to be relentless. The cost-of living-crisis has taken hold, and we’re constantly facing challenges at work, whether that be budgets, safety or job security. Our discussion focuses on strategies to foster mental resilience, provide robust support systems, and create a healthier work environment.

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Jennie Miller

The art of saying 'no'

Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.

Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.

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