When we help others, the benefits are endless. This session focuses on community. Together we have so much more power to create positive change. We’ll feel happier, healthier, and better able to face life’s challenges.
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Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Keeping children safe online
This session provides parents & carers with a window into the current popular technologies and how children use them. Demonstrating the massive positives and potential pitfalls, the session provides parents with advice, coping strategies and resources to help them understand and engage with their child’s online lives.
Mental health and relationships
Relate, the leading charity for relationship support, explores the impact of the pandemic, and working in the rail industry, on relationships. Get practical advice for happier and healthier relationships in all areas of life.