Dr Sophie Mort helps you understand why we all feel anxious, stressed, insecure and down from time to time. Her three-step methodology helps you to identify problems arising from past experiences and current life events, and look at the patterns, bad habits and negative cycles that may make you feel stuck. Then, by drawing on established, proven therapeutic techniques, provides a toolkit of go-to techniques to use whenever you need them. This session offers support to those feeling lost at sea in today’s troubling times and gives you the tools to help get the most out of life.
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How to be an empathetic listener
Listening is a skill which helps us to create safety, trust and connect with others in both our personal and professional lives. Andy Elwood shares stories from his career in search and rescue helicopters, showing you the vital role empathy plays in effective communication. By mastering empathetic listening, you’ll foster deeper connections, build trust, and improve relationships both personally and professionally.

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Welcome to Rail Wellbeing Live 2024
Our 2024 opening session focusses on mental wellbeing. We discuss the critical issues rail workers face in these uncertain times. Life post-covid seems to be relentless. The cost-of living-crisis has taken hold, and we’re constantly facing challenges at work, whether that be budgets, safety or job security. Our discussion focuses on strategies to foster mental resilience, provide robust support systems, and create a healthier work environment.