This month we’re joined by Neil Shah, a stress management expert from The Stress Management Society.
Neil discusses the importance of lifestyle balance in managing stress with a focus on physical, mental, emotional, spiritual, and social wellbeing.
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Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Distress to de-stress
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