This session is all about TRAM, a programme that’s equipping Metrolink frontline workers with the skills to support people in emotional distress, at the same time as protecting their own mental health and wellbeing.
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How to make workplaces more inclusive for people with invisible disabilities
Invisible disabilities like chronic pain, ADHD, and mental health conditions affect millions but often go unrecognised. In the UK, 70-80% of disabled people have one. Leaders can foster inclusion through flexibility, awareness, and allyship. Watch this video to learn more.

How to support a colleague in grief
Death and grief: two topics often met with uncomfortable silence. A survey by the Dying Matters Coalition found that a staggering 83% of people in Britain feel uneasy discussing dying and death. However, this silence can be isolating for those experiencing loss. So, what can you do? How can you reach out and support a grieving colleague without feeling awkward or resorting to cliches?
Dr Erin Hope-Thompson, The Loss Foundation, equips you with the tools to navigate these difficult conversations.

What if your job was good for you?
We spend most of our time there, so work needs to be a place we thrive. In this session we share the findings of a research project, published by BITC, that identifies how we can take action to transform our wellbeing at work.