Too often we measure our exposure to harm only after that harm has happened. The RWA Occupational Hygiene Management Group talks about how it’s time for a new, proactive strategy, that helps us to avoid risks, ultimately to improve quality of life for our colleagues.
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How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
Occupational hygiene: The missing piece of the puzzle
We’re always looking for ways to keep everyone safe from harm at work. In this session, Claire Forshaw discusses situations where occupational hygiene can be used for rail projects, its benefits, and some real-world examples.
Peer Power: Strategies for building supportive communities
George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.